PRIVACY POLICY

Effective Date: 12 March 2026

1. Introduction

Welcome to Hamilton Horizons ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hamilton-horizons.com (the "Website").

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Website. By continuing to access or use our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

  • Complete forms or register on our Website

  • Contact us via email, phone, or our contact form

  • Subscribe to our newsletter or mailing list

  • Request information about our services

  • Respond to surveys or promotions

The types of personal information collected may include:

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically by technical means, including:

  • IP address and approximate geographic location

  • Browser type and version

  • Operating system

  • Pages visited and time spent on each page

  • Referring URLs (the page that linked you to our site)

  • Date and time of your visit

  • Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Website and services

  • To respond to your enquiries and provide customer support

  • To send administrative communications such as confirmations and updates

  • To send marketing and promotional materials, where you have opted in

  • To improve and personalise your experience on our Website

  • To analyse usage patterns and improve Website functionality

  • To comply with legal obligations and enforce our policies

  • To detect, prevent, and address technical or security issues

  • To carry out any other purpose for which the information was provided

4. Legal Basis for Processing (UK & EEA Users)

If you are located in the United Kingdom or European Economic Area, we process your personal data under the following legal bases:

  • Consent — where you have given us clear consent to process your data for a specific purpose

  • Contract — where processing is necessary to perform a contract we have with you

  • Legitimate Interests — where processing is necessary for our legitimate business interests and does not override your rights

  • Legal Obligation — where we are required to process your data to comply with applicable law

You have the right to withdraw consent at any time where consent is the legal basis for processing. This will not affect the lawfulness of processing carried out before withdrawal.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Website and conducting our business (e.g., hosting providers, email delivery services, analytics providers). These parties are contractually obligated to use your information only as directed by us and to maintain its confidentiality.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or regulatory body).

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any such change.

5.4 Protection of Rights

We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or to protect the rights, property, and safety of Hamilton Horizons, our users, or others.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device when you visit a website.

6.1 Types of Cookies We Use

  • Essential Cookies — necessary for the Website to function properly; cannot be disabled

  • Analytics Cookies — help us understand how visitors interact with our Website (e.g., Google Analytics)

  • Preference Cookies — remember your settings and preferences

  • Marketing Cookies — used to deliver relevant advertisements (only where consent is obtained)

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and applicable legal requirements.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of Access — to request a copy of the personal information we hold about you

  • Right to Rectification — to request correction of inaccurate or incomplete data

  • Right to Erasure — to request deletion of your personal data in certain circumstances

  • Right to Restrict Processing — to request that we limit how we use your data

  • Right to Data Portability — to receive your data in a structured, commonly used format

  • Right to Object — to object to processing based on legitimate interests or for direct marketing

  • Right to Withdraw Consent — to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9. Children's Privacy

Our Website is not directed to individuals under the age of 13 (or 16 where applicable under local law). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS technology

  • Access controls limiting data access to authorised personnel only

  • Regular review of our information collection, storage, and processing practices

  • Secure storage of sensitive information

Please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You provide information at your own risk.

11. Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content or privacy practices.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Hamilton Horizons

Website: hamilton-horizons.com

Email: judith@hamilton-horizons.com

We will endeavour to respond to all legitimate enquiries within 30 days.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by updating the Effective Date at the top of this page and, where appropriate, by sending you an email notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.

© 2026 Hamilton Horizons. All rights reserved.